Subscription cancellations
You can cancel through Billing settings. Cancellation stops future renewals; access generally remains available through the end of the current paid period.
Refund requests
If a payment was duplicated or the service was materially unavailable, contact support@burningbridges.homes within 14 days of the charge with your account email and Stripe receipt. Refunds are reviewed against the circumstances and applicable law.
Chargebacks
Please contact support before opening a chargeback so we can investigate and resolve the issue directly.
Effective date
October 19, 2026
Contact
Questions can be sent to support@burningbridges.homes.